Just outside of Alberta Beach, Alberta

Yes, of course.  We use Canada Post, but if you prefer a different courier let me know and I can send you a quote for the cost. 

You can also print your own label and send it to me.

No, it is not.  When you complete the checkout process your will see them calculated at the end.

If items arrive at your address in less than perfect condition. Please message me and send pictures to jenn@cupqueen.ca within 24 hours of package being received to discuss next steps and refund.

If you are returning items to me, the shipping cost will be at your expense and there will be a $25.00 restocking fee.  

Products need to be returned within 14 days of them being received.  

When returning products they need to returned the same way they are received.  This includes packaging.

Refunds will be issued once product has been viewed and received on my side.  

We strive to get your products out as soon as possible and pride our turnaround time at 24-48 hours.